Terms & Conditions


These terms and conditions will apply to all transactions placed online with Jute Coffee. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.


We are pleased to accept orders by online transaction via secure server.

If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

The web site is VAT registered.


It is our aim to deliver to you within 5 working days of the receipt of your order – based on standard delivery and dispatch times within the UK. Other delivery times are available on check-out and different delivery timings apply to other regions outside the UK. In the event that we are unable to achieve this and which will delay your delivery, we will email you with an expected delivery date or the option to cancel your order.


Products, prices and content

All prices are shown in pound sterling (£).

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of goods

All items supplied to the customer remain the property of Jute Coffee until final payment of all sums owing in respect of those goods has been received in full by us.

Copyright ©

Design, Copyright & Intellectual Property
All text, graphics, images, patterns and designs on all Jute Coffee products are protected by copyright, design rights, trade mark rights and other intellectual property rights, which are owned by Jute Coffee.


The contents of this site and other publications from Jute Coffee are owned or licensed to Jute Coffee or are used with permission by the owner. Reproduction strictly by permission only.  For licensing please contact hello@jute.coffee


Comments and complaints

If you wish to comment or complain about any aspect of your dealings with us please write to Jute Coffee, 12, The Square, Market Harborough, LE16 7PA or email us at hello@jute.coffee. We will reply within five working days of receipt.